Questions
FAQ
Quick answers for parents.
๐๏ธ When does it open?
Tuesday 1 December 2026, at 00:00 SAST. Join the waiting list and you'll hear first.
๐ฐ What does it cost?
Priced at or below big-retailer prices. You untick items you already own, so you don't pay for them again. Launch specials go to the waiting list first.
๐ Can I pay in instalments?
Checkout is with Payfast. Payflex lets a qualifying shopper split the order into 2, 3 or 4 interest-free instalments, first one at checkout. Payflex has to approve SchoolRun SA and the shopper before it appears. More on Payflex.
๐ Where do you deliver?
To the school, sorted by class and labelled per learner, or to your home. Order by [DATE] for delivery before the first school day.
๐ซ What if my school isn't listed?
We're now accepting partner schools โ ask us to add yours. Check your school, or WhatsApp the SchoolRun SA team.
๐ What about my personal information?
We handle it in line with POPIA and we don't sell it. Read the privacy note.
๐ฆ Missing or wrong items?
Report within 7 days and we'll replace it.